Frequently Asked Questions
Everything you need to know about our anti-aging technology and customer care.
How does the Zero Gravity LED technology work?
Our devices utilize NASA-pioneered LED light therapy to penetrate deep into the skin layers, stimulating collagen production and reducing the appearance of fine lines and wrinkles without any downtime.
When can I expect to see results from my treatments?
While individual results vary, most customers notice a visible improvement in skin texture and firmness within 4 to 8 weeks of consistent use as directed in the user manual.
Do you offer international shipping?
Yes, we ship our premium skincare devices worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.
What is your return policy for devices?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return the device in its original packaging for a refund, subject to our restocking fee.
Are the devices covered by a warranty?
Every Zero Gravity Skin device comes with a limited lifetime warranty that covers any manufacturing defects, ensuring your investment in your skin is protected for years to come.
Is the treatment painful or safe for sensitive skin?
The treatment is completely non-invasive, painless, and heat-free. It is designed to be safe for all skin types, including sensitive skin, providing a relaxing experience similar to a professional spa treatment.